This incident has been resolved.

The issue seems to be resolved for our test environment, we are still awaiting a response from Atlassian to verify that the issue has been resolved for all instances.

Atlassian is still working on a solution and created a public issue: https://jira.atlassian.com/browse/CONFCLOUD-66642.

Atlassian has identified the issue. They report that they are working on a fix.

We're still waiting for a reply from Atlassian. Unfortunately there's nothing we can do in the meantime.

Confluence users may notice that clicking on the Atlas CRM menu item will not direct you to Atlas CRM. There seems to be a redirect issue, we're looking into it.

You can still reach Atlas CRM by navigating to Atlas CRM directly. When you confluence instance is hosted on "acme.atlassian.net", your Atlas CRM instance can be found at "acme.atlascrm.cloud".

Contact support if you need help accessing your Atlas CRM instance: https://avisi-support.atlassian.net/servicedesk/customer/portal/10.